Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website.
Last updated:
creativedesign ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website creativedesign and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Subscribe to our newsletter or mailing list
- Fill out contact forms or inquiry forms
- Request quotes or estimates for our services
- Participate in surveys, contests, or promotional activities
- Communicate with us via email, phone, or other methods
Types of Personal Information
- Contact Information: Name, email address, phone number, postal address
- Professional Information: Company name, job title, industry, business requirements
- Communication Data: Messages, comments, feedback, and correspondence
- Account Information: Username, password (encrypted), account preferences
- Payment Information: Billing address, payment method details (processed securely through third-party processors)
How We Use Your Information
Primary Uses
- Provide and maintain our services
- Process and respond to your inquiries
- Send you important updates and notifications
- Process payments and transactions
- Deliver customer support and assistance
Marketing & Communication
- Send promotional emails and newsletters
- Notify you about new services and features
- Conduct market research and surveys
- Personalize your experience on our website
- Improve our services based on feedback
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
Service Providers
Trusted partners who assist in our operations
Legal Requirements
When required by law or legal process
Business Transfer
In connection with mergers or acquisitions
Third-Party Service Providers
We work with trusted third-party service providers who help us operate our business:
- Payment Processors: Secure payment processing for transactions
- Email Service Providers: For sending newsletters and communications
- Analytics Services: To understand website usage and improve our services
- Cloud Storage Providers: For secure data storage and backup
- Customer Support Tools: To provide better customer service
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Data Security and Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- SSL encryption for data transmission
- Secure servers and data centers
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Account data: Until account deletion
- Communication records: 3 years after last contact
- Financial records: 7 years for tax purposes
- Marketing data: Until you unsubscribe
Your Rights and Choices
You have several rights regarding your personal information. You can exercise these rights by contacting us using the information provided below.
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information
Restriction
Request restriction of processing your information
Portability
Request transfer of your data to another service
Objection
Object to processing of your personal information
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.
Transfer Safeguards
- European Union Standard Contractual Clauses
- Adequacy decisions by the European Commission
- Binding Corporate Rules
- Certification schemes and codes of conduct
Data Processing Locations
Our primary data processing locations include:
- European Union (EU) data centers
- United States (with appropriate safeguards)
- Secure cloud storage providers
- Third-party service providers with proper agreements
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parental Guidance
If you believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action to remove such information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Notification Methods
- Email notification to your registered email address
- Prominent notice on our website
- Updates to the "Last updated" date at the top
- Push notifications (if applicable)
Your Options
If you do not agree with the updated policy, you may:
- Close your account
- Contact us to discuss your concerns
- Continue to use our services (implied consent)
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
Contact Information
creativedesign
Korunní 104
101 00 Praha 10
Czech Republic
Mon-Fri: 9:00-18:00
Data Protection Officer
For specific privacy-related inquiries or to exercise your rights under applicable data protection laws, you can also contact our Data Protection Officer directly.
Email: [email protected]
Response Time: We will respond to your request within 30 days
Legal Basis for Processing
Where applicable data protection laws (such as the GDPR) apply, we process your personal information based on the following legal grounds:
Legal Bases
- Consent: When you have given clear consent
- Contract: To perform a contract with you
- Legitimate Interest: For our business operations
- Legal Obligation: To comply with the law
Your Rights
Under applicable data protection laws, you have the right to:
- Lodge a complaint with a supervisory authority
- Seek judicial remedy for violations
- Receive compensation for damages
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.